Overview
Our refund and returns policy is valid for 7 days. If 7 days have passed since you received your order, we cannot offer you a full refund or exchange.
Return Conditions
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-Returnable Items
Certain types of items cannot be returned. These include:
- Printed materials, which are non-returnable once shipped.
Return Process
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Partial Refund Situations
Partial refunds may be granted in the following situations:
- Printed materials with defects.
- Missing quantities.
- Products received damaged or damaged during shipping.
Refunds
Since our products are shipped from China, returns are generally not supported unless under special circumstances. Most issues are resolved with either partial refunds or full refunds.
If your refund is approved, it will be processed, and the credit will automatically be applied to your credit card or original method of payment. Processing time may take a few days.
Late or Missing Refunds
If you have not received your refund yet, please first check your bank account again.
Then contact your credit card company, as it may take some time for your refund to be officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you have completed all of these steps and still have not received your refund, please contact us at [751692812@qq.com].
Discounted Items
Only regular-priced items may be refunded. Discounted items cannot be refunded.
Need Help?
For questions related to refunds and returns, please contact us at [751692812@qq.com].